Time to be brutally honest. Did I carry around the annual report of my company around for 3 weeks like a new born baby...yes. Having never studied a day in 25 years, did I find it hard to understand the financial position of the company...yes. But in saying the above I have managed to grasp the strategic plan of where the companies been and wether or not it reached its targets.
The key objective for Credit Corp is LONG TERM sustainable growth and how it was going to implement and obtain it. To obtain its goals it implemented a 5 year strategic plan.
"THE PLAN"
2009 Operational focus
2010 Profitable growth
2011 Analytics and flexibility
2012 Strategic expansion
2013 Organic Transformation
"Areas of Growth"
Credit Corp recognised two areas of sustainable growth in the debt buying market.
1.) International expansion (expanding into the lucrative debt buying market in the USA in 2013)
2.) Domestic diversion (entering into the loans market targeting consumers with bad credit)
Whilst domestically they have gained a share in the loans market and maintained a return the expansion into the US market has been successful but not without its challenges.
Credit Corp entered into the debt buying market in the USA with 41 FTE staff now securing a second site with the potential to employee 200 staff. With the recent economic climate one of the challenges Credit Crop faces in the US is the regulators of debt sellers holding the seller accountable for the debts sold to debt buyers. With an increase in litigation for inappropriate collection practises and some buyers pursuing the collection of debts through the courts this has caused an increase in scrutiny by federal and state governments. Hence reducing debt sale in the USA and increasing the cost of purchasing debts.
"Meeting the challenge"
Credit Corp pins its strategy to the concept of being ethical, flexible and its limited use of pursuing debts through the courts. This concept has enable their clients to maintain their reputation and increased credit corps clientele base. Time will only tell if this is enough to achieve its required rate of return.
"Meet the Team"
Does Credit Corp have the team behind them with the skills required to maintain long term growth?
It was no surprise to find nearly all of the board members have accounting/banking/investment back grounds. Chairman Donald Mclay holds a bachelor in Commerce degree and is a chartered accountant to say a few of his titles. Most of the boards members have served for over 6 years being 2007-2008 when the company went through changes in the CEO, Chairman and several non executive directors.
"Dirt Digging"
Whilst Credit Corp now claims to model it's business around its ethical behaviour and need to uphold it's reputation. Did this model arise from mistakes of the past? Is it coincidence that in 2008 a class action was brought about against Credit Corp for unethical behaviour and in 2008 the 5 year plan was formed around ethical behaviour? Whilst I couldn't answer my questions from the several annual reports aka marketing brochures I found, other material made for interesting reading!
Class Action
Miss leading conduct
http://www.investogain.com.au/company/credit-corp-group-limited
In all of this has Credit Corp managed to meet its key objectives of long term sustainable growth? The "Bottom Line" in the annual reports shows a modest growth across all 4 years.
Would I personally sink my hard earned cash into this business? Based on it's financial figures...Yes
Please feel free to check out the website for Credit Corp if you get a minute
http://www.creditcorp.com.au/consumers/